The service department is horrible. Delayed in looking at wave runner, no communication with progress and no responsibility. Sales department excellent, service department never again. Will travel out of town from now on.
Great service, but you must order pretty much any part,not much on hand
Purchased my Honda HS928 from Harbor Sports Cycle in 2011 and has run flawlessly since day one. Needed a new gasket set for carburetor. Parts/accessories assisted me promptly with ordering a new set. As a side note, carb gunked up do to improper storage last season. ”
Do Not, Repeat Do not use this service department. Told me that my Stator was bad and it was just the regulator/rectifier. There technician does not understand that the regulator is part of the charging system and needs to go back to school (if he ever went to one. Their general manager refused to refund the diagnosis fee saying "well it's not a perfect world" Heck yeah it is not a perfect world when you hire techs that have absolutely no idea about what they are doing and do not perform diagnosis according to the shop manual. THEY NEVER TOOK OFF THE BODY PANELS TO PROBE THE CONNECTORS! They just told me the stator was bad, said the part was unavailable and had me pick up the bike. ABSURD that a general manager wold "stand behind his tech" Please see the attached picture of old regulator and new affixed to a now repaired motorcycle.
Great, friendly service always.
Harbor Sports Cycle is a US Car Repair based in Benton Harbor, Michigan. Harbor Sports Cycle is located at 2188 M 139, Benton Harbor, MI 49022, USA.
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