The service, friendliness and promptness of the staff is commendable. The reason I gave 4 stars is that the car we rented was clean enough but the steering itself was so sticky and dirty that I had to use 3 wet wipes and 3 napkins to clean it so I could comfortably place my hands on the wheel. I wish a little more attention is paid to some of these finer details too.
No one wants to HAVE to rent a car because they hit a 10 point buck, but my experience with the Benton Harbor team was fantastic.
Horrible servise. Have a car reservation at 8 am and drive an hour away to hear oooops no cars. Then they say we are getting 20 cars today. Call in evening oops sorry no returns. I had a funeral a few states down. Missed it. Thanks a lot.
ALWAYS a pleasure working with TJ. She is friendly and provides EXCEPTIONAL customer service. I am always happy to see her there when I am renting. I tried the "competitor" out of convenience once, I wont go back. I will appreciate the better service over convenience in location any day.
The two gentlemen that work there were phenomenal! Super friendly, professional and helpful. 10/10 would rent a vehicle from there again.
Enterprise Rent A Car is a US Car Rental based in Benton Harbor, Michigan. Enterprise Rent A Car is located at 1699 Colfax Ave, Benton Harbor, MI 49022, USA.
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